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News

  Spacial Audio News Update - May, 2009  
29 May 2009

Spacial Audio - May Update

Topics Covered:
SAM Broadcaster Updated
Help Lower Music Royalty Rates
We have answers!
Affiliates Program
Quick Hits on Important Items





SAM Broadcaster v4.5.5 RC3 Update

We've been receiving raves about SAM Broadcaster™ ever since it was first introduced over a decade ago, and we're very proud of the Spacial Audio development team.

This time we think they've really gone over-the-top with the SAM Broadcaster v4.5.5 RC3 update. There are at least 10 improvements that you can get by downloading this free update here - http://download.spacialaudio.com/beta/sambc-up-v455RC3.exe

Some improvements on this update:

Added CSV export of SoundExchange report
Updated StreamAds logic to allow for better distribution of shorter ads
Increased default separation times for StreamAds Logic
Added support for "Pre-Event" scripting in Windows Media Encoder
Added PID cleanup for Robust encoders on SAM startup
Fixed bug with SoundExchange report when using FireBird database
Added Wowza stats relay support
Added URL Append Template for Shoutcast/Icecast streaming



DiMA Call to Action for Webcasters

Earlier this month we sent an email with the subject line of "Webcasting Rates - A Chance for Reprieve." It requested that you take a minute to register your opposition to high performance royalty fees. We sent your signature to members of the House of Representatives.

The fight is now in the US Senate, and we're asking that you take another minute to place your name at the bottom of the letter that's featured here: http://www.spacialaudio.com/uploads/spacialaudio/images/marketing/letter.gif

This is a different fight, but part of the same battle to lower internet radio's performance royalty fees to the same level that Washington legislators will offer to broadcast radio.

Click here to sign it: http://loudcity.wufoo.com/forms/the-us-senate-must-protect-small-webcasters

This letter will be sent to the 22 Senators who sit on the Senate Judiciary Committee which is overseeing the performance royalty issue. We'll match your state with the proper Senator.
If no Senator comes from where you reside, your name will be included in the letter that goes to the Chairman of this Committee.

Our goal is to have internet radio royalty rates match the much lower performance royalty rates for broadcasters, which is currently moving through the House and Senate.

This letter will be presented on Monday, June 8, 2009. So please take one minute, right now, and add your name to the list.
Every person counts when trying to get something passed in Washington DC.

Please Note:
* You must be a resident of the United States
* You must be current in payments to SoundExchange, or in the process of making payments
* This registration process will end at midnight, Sunday June 7, 2009

Add your name to those who oppose high internet radio performance royalty fees here:
http://loudcity.wufoo.com/forms/the-us-senate-must-protect-small-webcasters

This is one fight you can't afford to ignore.




Get Your Ticket for Answers

If there's one item everyone at Spacial Audio understands, it's that working with any type of software program will sometimes produce problems.
Maybe it's something we overlooked. Maybe it's a glitch in the setup, or something as simple as you're just not seeing whatever is being looked for in a menu.
That's when you turn to someone on our staff who has the knack for solving a problem in a few seconds.

Spacial has 24/7 Support Team access. Options are listed below. You will be surprised at how quickly a problem disappears when following this simple procedure.
Open a support ticket here:http://www.spacialaudio.com/?page=helpdesk-ticket-create

You have multiple options on this page that guarantee your question gets to a person with the best answer.
A team member will get back to you in short order.

Our Wiki users know how organized and complete the Spacial Wiki is - http://support.spacialaudio.com/wiki/Main_Page
A few minutes there will save you hours of struggle.

Want expert advice from our customers? >Try the Spacial Forum where all topics are discussed, and where many users of our products offer top-notch tips.
http://support.spacialaudio.com/forums

If you're in the process of purchasing any Spacial software and find yourself with a question during normal business hours, try our Live Sales Chat.
Please note: This is for helping you decide which product is best suited for you before purchase, or for post-sales questions about your purchase.
We cannot offer support for technical questions through this channel.

Shopping for a Spacial product and want to speak with someone in the know?
The fastest way in is through our Phone Support; hours are 9am-5pm CST.
This is a free service for all pre-sales, sales, and billing questions.
Other calls with questions about software problems or tech issues will be charged at the industry standard rate of $30 per hour.
Reach Phone Support at (972) 739-6420.





Need a Little Extra Cash?

We've never brought up this topic in our News Updates. But thought with the tight economy you just might be interested in increasing your cash flow by becoming a Spacial Audio Affiliate.

A commission of 20% is paid on all Spacial products; you have the option of simply referring clients from your web site through image links which Spacial provides, or by bundling Spacial software within your own product. Everything you need to know is at our Affiliate FAQ page - https://www.spacialaudio.com/affiliates/faq.php

Sign-up is easy, too. Do that here - https://www.spacialaudio.com/affiliates/signup.php - and be up-and-running as a Spacial Audio Reseller Affiliate in five minutes.

Here's a quick look at all that's involved in our Affiliate Program - https://www.spacialaudio.com/affiliates





Quick Hits on Other Items

Here are 4 services that we won't spend time on, but they are all very important points for improving your station's revenue and content.

On May 31, Google will end its broadcast-related Audio AdWords program.
This leaves the new Google Internet Radio Audio AdWords program as the only way radio advertisers can buy radio advertising through this process, and Spacial is their exclusive "live radio" partner. If you are looking to generate online ad dollars, contact Michael Delfanzo by email - michael@spacialaudio.com. Place "Re: Alpha Test" in the subject line. Or, call him at (972) 739-6420 - ext: 122.

CBS Radio is the only major radio network to offer its news service to internet-only radio stations, and Spacial holds the exclusive rights that allow you to place this world-class brand on your station.


To order any of seven different programs, login to your SpacialNet account at http://www.spacialnet.com, and look for "Syndication Feeds" in the menu.

We are still signing up stations to participate in the Spacial Audio/Borrell Associates survey of online radio listeners.
The data gathered through this exclusive offering is used to show advertisers that moving their radio advertising dollars online delivers a high quality audience. Contact Ken Dardis by email to start serving this survey - ken@spacialaudio.com, and reap all the benefits of knowing who is in your audience. Place "I would like to run the survey" in the subject line.

StreamAds™ is a powerful Spacial Audio ad insertion technology that can generate advertising revenue for your station.
Join our online demonstration each Thursday at 3pm EST by registering here: http://www.streamads.com/?page=streamads-online-demo. Or, take a quick look at our video on demand demo here - http://www.streamads.com/?page=streamads-overview-video




This News Update is the official word from Spacial Audio Solutions, LLC.
Please direct comments to Ken Dardis - ken@spacialaudio.com. Place "Comment from Customer" in Subject Line.




Spacial Audio Solutions LLC.
P.O. Box 90781
Austin, Texas
78709-0781
(972) 739-6420



SpacialDev, CC
P.O. Box 164
Menlyn Retail Park
Pretoria
0063
South Africa



  Last 5 headlines  
  • 2009-05-29 Spacial Audio News Update - May, 2009
  • 2009-05-11 Webcasting Rates - A Chance for Reprieve
  • 2009-05-05 StreamAds and Stream Hosting to Power Regent Stations and Hubs
  • 2009-05-05 Spacial 1-to-1 Targeting Helps Power Google Alpha Test
  • 2009-05-05 Spacial Audio - April Update
  • View all
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